Terms and Conditions
Updated 19/09/2025
Effective Date: 19/09/2025
Website: www.edrltd.co.uk
Company Name: Ethical Debt Resolution Limited
- Introduction
Welcome to Ethical Debt Resolution’s website. By accessing or using our website (www.edrltd.co.uk) (“the Website”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use this Website.
These Terms govern your use of our Website and any services or information provided through it. Separate terms may apply if you become a client of our debt resolution services.
- About Us
Ethical Debt Resolution Limited is a company registered in England and Wales. We provide debt resolution services, including debt management plans and creditor negotiation.
- Use of the Website
You may only use the Website for lawful purposes. You must not use the Website:
- In any way that breaches any applicable local, national, or international law or regulation.
- To knowingly transmit any data or material that contains viruses, malware, or harmful code.
- To engage in unauthorised advertising or promotional activity.
We reserve the right to suspend or terminate your access if you misuse the Website.
- Information Accuracy
The content on this Website is for general information purposes only and does not constitute advice. While we aim to keep all information accurate and up-to-date, we make no guarantees regarding its completeness or accuracy.
For tailored debt resolution services, please contact us directly and request a consultation with one of our advisers.
- Third-Party Links
Our Website may contain links to third-party websites or resources. These are provided for your convenience only. We have no control over the content or availability of such websites and do not endorse them or accept responsibility for any loss or damage that may arise from your use of them.
- Intellectual Property
All content on this Website, including text, graphics, logos, icons, images, audio, and video clips, is the property of Ethical Debt Resolution Limited or its licensors and is protected by UK and international intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission from us.
- Refunds
We are under no obligation to provide a refund or cancel a payment made for our services unless there is a system error on our part.
To request a refund, please email us at: info@edrltd.co.uk
- Complaints
If you wish to make a complaint to Ethical Debt Resolution Limited, please email info@edrltd.co.uk , here you will also be able to request a full copy of your complaints policy.
- Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential loss or damage incurred by you in connection with your use of the Website or reliance on its content.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or fraud.
- Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction.
- Privacy and Data Protection
Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal data in accordance with the UK GDPR and Data Protection Act 2018.
By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
- Changes to These Terms
We may update these Terms at any time without prior notice. The updated version will be posted on this page with the revised effective date. It is your responsibility to check this page periodically for any changes.
- Contact Information
If you have any questions about these Terms, or if you would like to make a refund request or raise a concern, please contact us:
Ethical Debt Resolution Limited
Unit 111, 45 Gold Street, Northampton, Northamptonshire, NN1 1RA
info@edrltd.co.uk
0330 1225 338