Why have I been contacted?

Your outstanding private parking charge has been referred to us to help resolve the balance.

Are private parking charges enforceable?

Yes, private parking charges can be legally enforceable in the UK. They are different from council issued parking tickets and are based on a contract between you and the private parking company. By parking on a site and not complying with the signs, you are contractually agreeing to pay a parking charge.

Can I appeal my parking charge?

No. We do not handle appeals or decide whether a parking charge was issued correctly. If you wish to challenge the charge, you should contact the parking company directly.

Does the Disabled Blue Badge Scheme automatically apply on private land in the same way as Council-owned land?

No, a Blue badge does not automatically exempt you from parking on private land. The terms and conditions displayed on the signage will outline what restrictions apply on site and whether blue badge holders are exempt or not.

Can you explain what I owe?

Yes. We can explain the outstanding balance and provide information about your account.

I have already paid. What should I do?

Please contact us with details of your payment so we can check the information held on your account.

I cannot afford to pay. What should I do?

Please contact us as soon as possible. We can discuss your circumstances and any payment options that may be available.

What happens if I ignore the letter?

Ignoring correspondence will not make the outstanding balance go away. If you have concerns about your account or cannot pay, please contact us to discuss your options.

How can I contact you?

You can contact us either by emailing info@edrltd.co.uk or by calling 0330 1225 338 (Office House 09:00 to 16:30 Monday to Friday)